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Hyundai Ioniq 5 recovery and towing

The Ioniq 5 is Hyundai's premium electric crossover in Pakistan, introduced in 2024 in dual-motor all-wheel drive form. It is mostly owned in Lahore, Karachi and Islamabad, where home and public charging is easiest. Flatbed only, with all four wheels off the ground: it has motors on both axles and must never be towed or dragged on its wheels.

  • Electric, all-wheel drive, automatic
  • Kerb weight about 1.6 to 2.5 tonnes
  • Flatbed recovery only
  • Open 24/7 across Pakistan

Request a recovery truck

What happened?

You get a fixed price and arrival time before any truck leaves.

How we tow a Hyundai Ioniq 5

Flatbed only, with all four wheels off the ground: it has motors on both axles and must never be towed or dragged on its wheels.

  • It's electric: turning the wheels drives the motors as generators, so it must ride with all four wheels off the ground.
  • Its drive goes to all four wheels in common variants, so towing with any wheels on the road can damage the transfer case or couplings.

Common call-outs and owner tips

Why owners call us

  • Running out of charge on long intercity trips
  • Dead 12V auxiliary battery, which leaves the car locked and unable to start
  • Tyre damage due to its weight and large wheels

Tips for Hyundai Ioniq 5 owners

  • Never try to jump-start the high-voltage traction battery; only the 12V battery may be jumped.
  • Tell the dispatcher it is an EV so a flatbed with wheel straps is sent.

Hyundai Ioniq 5 recovery questions

What's the safest way to tow a Hyundai Ioniq 5?

Flatbed only, with all four wheels off the ground: it has motors on both axles and must never be towed or dragged on its wheels.

Why does my Hyundai Ioniq 5 need a flatbed?

It's electric: turning the wheels drives the motors as generators, so it must ride with all four wheels off the ground. Its drive goes to all four wheels in common variants, so towing with any wheels on the road can damage the transfer case or couplings.

What are the most common roadside problems with a Hyundai Ioniq 5?

Running out of charge on long intercity trips; Dead 12V auxiliary battery, which leaves the car locked and unable to start; Tyre damage due to its weight and large wheels.

How much does recovery cost?

It depends on where you are, where the vehicle is going and what's needed. You get one fixed price before we dispatch.

Hyundai Ioniq 5 broken down? Call us.

Any city, any motorway, any hour. Send your location and we'll send a truck.