Terms of Service

A booking is confirmed when you accept the quote we give you by phone or WhatsApp. The quote covers the pickup, drop-off, vehicle and job described at the time.

The agreed price is fixed. If the job turns out to be materially different from the description, for example a different location, vehicle or recovery method, we'll explain the change and agree a new price with you before doing extra work.

Please remove valuables before pickup. We photograph vehicles before city-to-city transport so condition can be checked on delivery.

Report any damage you believe happened in our care at handover, before signing for the vehicle.

You can cancel before a truck is dispatched at no charge. If you cancel after dispatch, a charge for the distance already travelled may apply, and we'll tell you the amount when you cancel.

Our crew may refuse or pause a job that would put people at risk, for example in moving traffic, during a flood or where the police have closed a road. We'll tell you why and what happens next.

Questions about these terms: info@pakistantowingservices.com.