Example: Flooded Cultus Towed Off Shahrah-e-Faisal
Illustrative example based on typical jobs. It doesn't describe a specific customer.
- Where
- Shahrah-e-Faisal near Drigh Road, Karachi
- Vehicle
- Suzuki Cultus (hatchback, manual)
- Service
- Car Towing
The situation
In a typical job like this, heavy monsoon rain floods a stretch of Shahrah-e-Faisal and a Cultus pushes through water deeper than its air intake. The engine dies mid-flood and will not restart.
How a job like this is handled
Do not crank the engine
The crew tells the driver on the phone not to try starting again. Water in the cylinders can bend a connecting rod if the engine turns over.
Wait for safe water levels
The truck does not drive into deep water. The crew approaches from the dry side, and where the water is still high it waits until levels drop enough to work safely.
Disconnect the battery
Before moving the car, the crew disconnects the battery to reduce the risk of short circuits in wet wiring.
Flatbed to the workshop
The Cultus is winched onto a flatbed in neutral and strapped by its wheels. It goes straight to the owner's workshop so the mechanic can drain the engine before any restart.
The outcome
In a job like this the car reaches the workshop without being restarted, which gives the mechanic the best chance of saving the engine.
What drivers can learn
- If you cannot see the road surface, do not drive through the water.
- Water above the bottom of the doors is usually too deep for a small car.
- If the engine stalls in water, switch off and do not crank it again.
- Tell your insurer about flood damage before any repair starts.
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